{"id":14161,"date":"2022-04-27T12:37:54","date_gmt":"2022-04-27T10:37:54","guid":{"rendered":"https:\/\/www.laberit.com\/ar\/?page_id=14161"},"modified":"2022-07-15T08:47:11","modified_gmt":"2022-07-15T06:47:11","slug":"formulario-de-reclamos","status":"publish","type":"page","link":"https:\/\/www.laberit.com\/ar\/formulario-de-reclamos\/","title":{"rendered":"Formulario de reclamos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14161\" class=\"elementor elementor-14161\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-42544718 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"42544718\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e6a7bed elementor-invisible\" data-id=\"2e6a7bed\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-527ecbf elementor-widget elementor-widget-heading\" data-id=\"527ecbf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 22-05-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #a30000;\">Procedimiento <\/span> del c\u00f3digo \u00e9tico<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a2fa60 eael-table-align-center eael-dt-th-align-left eael-dt-td-align-left elementor-widget elementor-widget-eael-data-table\" data-id=\"0a2fa60\" data-element_type=\"widget\" id=\"compliance-table\" data-widget_type=\"eael-data-table.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"eael-data-table-wrap\" data-table_id=\"0a2fa60\" data-custom_responsive=\"false\">\n\t\t\t<table class=\"tablesorter eael-data-table center\" id=\"eael-data-table-0a2fa60\">\n\t\t\t    <thead>\n\t\t\t        <tr class=\"table-header\">\n\t\t\t\t\t\t\t\t\t            <th class=\" sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Fase<\/span><\/th>\n\t\t\t        \t\t\t\t            <th class=\" sorting\" id=\"\" colspan=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"data-table-header-text\">Plazo<\/span><\/th>\n\t\t\t        \t\t\t\t        <\/tr>\n\t\t\t    <\/thead>\n\t\t\t  \t<tbody>\n\t\t\t\t\t\t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">Fase de COMUNICACI\u00d3N<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">Acuse de recibo de la denuncia por parte del Compliance  Officer en un plazo m\u00e1ximo de 7 d\u00edas naturales desde su recepci\u00f3n<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">Fase de AN\u00c1LISIS E INVESTIGACI\u00d3N<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">Examen previo para ver si existen indicios suficientes; y en su caso, apertura del expediente sancionador.\nAlegaciones, pruebas y aclaraciones de las personas implicadas: 15 d\u00edas naturales desde su notificaci\u00f3n a los mismos.\nRemisi\u00f3n de un informe al Consejo por el Compliance Officer en el plazo de los 10 d\u00edas naturales siguientes a las alegaciones de las personas implicadas.<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t\t\t\t<tr>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">Fase de Resoluci\u00f3n<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t   \t\t\t\t\t\t\t\t\t\t\t<td colspan=\"\" rowspan=\"\" class=\"\" id=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"td-content-wrapper\"><div class=\"td-content\">Evaluaci\u00f3n del informe por el Consejo y traslado al infractor por un plazo de 5 d\u00edas naturales para realizar alegaciones por escrito.\nTras la recepci\u00f3n de las mismas, el Consejo emitir\u00e1 la resoluci\u00f3n sobre el asunto, imponiendo, en su caso, una sanci\u00f3n de las establecidas.\nEl Consejo notificar\u00e1 simult\u00e1neamente la decisi\u00f3n adoptada al infractor y al Compliance Officer en el plazo de 5 d\u00edas desde su adopci\u00f3n.<\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/td>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/tr>\n\t\t\t        \t\t\t    <\/tbody>\n\t\t\t<\/table>\n\t\t<\/div>\n\t  \t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-069bbd7 elementor-widget elementor-widget-heading\" data-id=\"069bbd7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #a30000;\">Formulario <\/span> de reclamos<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-320179b5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"320179b5\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.13.3 - 22-05-2023 *\/\n.elementor-widget-divider{--divider-border-style:none;--divider-border-width:1px;--divider-color:#0c0d0e;--divider-icon-size:20px;--divider-element-spacing:10px;--divider-pattern-height:24px;--divider-pattern-size:20px;--divider-pattern-url:none;--divider-pattern-repeat:repeat-x}.elementor-widget-divider .elementor-divider{display:flex}.elementor-widget-divider .elementor-divider__text{font-size:15px;line-height:1;max-width:95%}.elementor-widget-divider .elementor-divider__element{margin:0 var(--divider-element-spacing);flex-shrink:0}.elementor-widget-divider .elementor-icon{font-size:var(--divider-icon-size)}.elementor-widget-divider .elementor-divider-separator{display:flex;margin:0;direction:ltr}.elementor-widget-divider--view-line_icon .elementor-divider-separator,.elementor-widget-divider--view-line_text .elementor-divider-separator{align-items:center}.elementor-widget-divider--view-line_icon .elementor-divider-separator:after,.elementor-widget-divider--view-line_icon .elementor-divider-separator:before,.elementor-widget-divider--view-line_text .elementor-divider-separator:after,.elementor-widget-divider--view-line_text .elementor-divider-separator:before{display:block;content:\"\";border-bottom:0;flex-grow:1;border-top:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--element-align-left .elementor-divider .elementor-divider-separator>.elementor-divider__svg:first-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-left .elementor-divider-separator:before{content:none}.elementor-widget-divider--element-align-left .elementor-divider__element{margin-left:0}.elementor-widget-divider--element-align-right .elementor-divider .elementor-divider-separator>.elementor-divider__svg:last-of-type{flex-grow:0;flex-shrink:100}.elementor-widget-divider--element-align-right .elementor-divider-separator:after{content:none}.elementor-widget-divider--element-align-right .elementor-divider__element{margin-right:0}.elementor-widget-divider:not(.elementor-widget-divider--view-line_text):not(.elementor-widget-divider--view-line_icon) .elementor-divider-separator{border-top:var(--divider-border-width) var(--divider-border-style) var(--divider-color)}.elementor-widget-divider--separator-type-pattern{--divider-border-style:none}.elementor-widget-divider--separator-type-pattern.elementor-widget-divider--view-line .elementor-divider-separator,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:after,.elementor-widget-divider--separator-type-pattern:not(.elementor-widget-divider--view-line) .elementor-divider-separator:before,.elementor-widget-divider--separator-type-pattern:not([class*=elementor-widget-divider--view]) .elementor-divider-separator{width:100%;min-height:var(--divider-pattern-height);-webkit-mask-size:var(--divider-pattern-size) 100%;mask-size:var(--divider-pattern-size) 100%;-webkit-mask-repeat:var(--divider-pattern-repeat);mask-repeat:var(--divider-pattern-repeat);background-color:var(--divider-color);-webkit-mask-image:var(--divider-pattern-url);mask-image:var(--divider-pattern-url)}.elementor-widget-divider--no-spacing{--divider-pattern-size:auto}.elementor-widget-divider--bg-round{--divider-pattern-repeat:round}.rtl .elementor-widget-divider .elementor-divider__text{direction:rtl}.e-con-inner>.elementor-widget-divider,.e-con>.elementor-widget-divider{width:var(--container-widget-width,100%);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77cb888 eael-contact-form-7-button-align-center eael-contact-form-7-button-custom elementor-widget elementor-widget-eael-contact-form-7\" data-id=\"77cb888\" data-element_type=\"widget\" data-widget_type=\"eael-contact-form-7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"eael-contact-form-7-wrapper\">\n                <div class=\"eael-contact-form eael-contact-form-7 eael-contact-form-77cb888 placeholder-show eael-contact-form-align-default\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f14159-o1\" lang=\"es-ES\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/ar\/wp-json\/wp\/v2\/pages\/14161#wpcf7-f14159-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"14159\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.7.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f14159-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:14159,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false}}\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<p><label> Indica el lugar donde se ha producido la infracci\u00f3n. (requerido)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"inf-site\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"inf-site\" \/><\/span>\n<\/p>\n<p><label> Fecha del suceso: (requerido)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"date-suc\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"date-suc\" \/><\/span>\n<\/p>\n<p><label> Persona responsable de la infracci\u00f3n o cargo que ostenta. (requerido)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"resp-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"resp-name\" \/><\/span> <\/label>\n<\/p>\n<div class=\"aceptance-text\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-901\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-901\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> Pincha aqu\u00ed si la denuncia es contra el Compliance Officer\n\t<\/p>\n<\/div>\n<p><label> Sociedad donde se ha producido la infracci\u00f3n. (requerido)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"select-sociedad\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"select-sociedad\"><option value=\"Desconocido\" selected=\"selected\">Desconocido<\/option><option value=\"Laberit\">Laberit<\/option><option value=\"Cablealia\">Cablealia<\/option><option value=\"Geekshubs\">Geekshubs<\/option><option value=\"Inlogiq\">Inlogiq<\/option><option value=\"Disid\">Disid<\/option><option value=\"Kuara\">Kuara<\/option><option value=\"Qwerty\">Qwerty<\/option><\/select><\/span>\n<\/p>\n<p><label> Texto denuncia de la infracci\u00f3n. (requerido)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><label> Adjuntar documentaci\u00f3n (opcional)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"file-docs\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"file-docs\" \/><\/span>\n<\/p>\n<p><label> Nombre y Apellidos (opcional) <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><label> Relaci\u00f3n con la empresa: (opcional)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"who-be\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"who-be\"><option value=\"Sin identificar\" selected=\"selected\">Sin identificar<\/option><option value=\"Trabajador\">Trabajador<\/option><option value=\"Proveedor\">Proveedor<\/option><option value=\"Cliente\">Cliente<\/option><\/select><\/span>\n<\/p>\n<p><label> \u00bfQuieres que nos comuniquemos contigo? Si es as\u00ed, por favor d\u00e9janos tu correo o tel\u00e9fono. (opcional)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-email\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-tel wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n<\/p>\n<div class=\"aceptance-text\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-309\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-309\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> Acepto..\n\t<\/p>\n<\/div>\n<p class=\"compliance-text\">Protecci\u00f3n de datos<br \/>\nLos datos personales que facilite ser\u00e1n incorporados a un fichero responsabilidad de L\u00c3BERIT SISTEMAS S.L., con domicilio en Avenida de Catalu\u00f1a n\u00famero 9, entresuelo A, Valencia, CP 46020, con la finalidad de gestionar su comunicaci\u00f3n, realizar la investigaci\u00f3n de los hechos denunciados, adoptar las medidas correctivas pertinentes, y en caso de ser necesario, informarle sobre el resultado del procedimiento.<br \/>\nTodos lo datos personales ser\u00e1n tratados de forma confidencial y tampoco ser\u00e1n comunicados a ning\u00fan tercero, excepto que resultasen imprescindibles para realizar la investigaci\u00f3n de los hechos denunciados (tales como las personas correspondientes en las respectivas empresas que forman parte del Grupo L\u00c3BERIT).<br \/>\nLa base jur\u00eddica que legitima este tratamiento es la necesidad para el ejercicio de una misi\u00f3n de inter\u00e9s p\u00fablico, como es la prevenci\u00f3n de infracciones penales y de la responsabilidad penal de las personas jur\u00eddicas que integran el Grupo L\u00c3BERIT .<br \/>\nLos datos ser\u00e1n tratados con las finalidades indicadas durante el plazo necesario para su investigaci\u00f3n conforme a lo establecido en la normativa vigente.<br \/>\nEn todo momento podr\u00e1 ejercer sus derechos de acceso, rectificaci\u00f3n, supresi\u00f3n, oposici\u00f3n, limitaci\u00f3n y portabilidad con respecto a los datos personales que haya facilitado, a trav\u00e9s de correo postal a la direcci\u00f3n indicada, aportando copia de su DNI o documento equivalente, e identific\u00e1ndose como usuario del formulario de canal de denuncias de www.laberit.com.<br \/>\nEn caso de considerar vulnerado su derecho a la protecci\u00f3n de datos podr\u00e1 interponer una reclamaci\u00f3n ante la Agencia Espa\u00f1ola de Protecci\u00f3n de Datos (www.aepd.es) o ante el Delegado de Protecci\u00f3n de Datos del Grupo L\u00c3BERIT (rgpd@laberit.com).\n<\/p>\n<p><input class=\"wpcf7-form-control has-spinner wpcf7-submit\" type=\"submit\" value=\"Enviar\" \/>\n<\/p>\n<div 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