{"id":18383,"date":"2022-04-22T11:48:25","date_gmt":"2022-04-22T09:48:25","guid":{"rendered":"https:\/\/www.laberit.com\/contents-online-support\/"},"modified":"2022-06-29T11:36:28","modified_gmt":"2022-06-29T09:36:28","slug":"contents-online-support","status":"publish","type":"page","link":"https:\/\/www.laberit.com\/en\/contents-online-support\/","title":{"rendered":"Contents Online support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"18383\" class=\"elementor elementor-18383\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-42544718 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"42544718\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e6a7bed elementor-invisible\" data-id=\"2e6a7bed\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-527ecbf elementor-widget elementor-widget-heading\" data-id=\"527ecbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #a30000\">SUPPORT<\/span> \/ SUPPORT<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-320179b5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"320179b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d28b2b4 elementor-widget elementor-widget-heading\" data-id=\"d28b2b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">EN content<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d0e020 elementor-widget elementor-widget-text-editor\" data-id=\"8d0e020\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The support services of the cloud products are subject to the <a href=\"https:\/\/www.laberitcloud.com\/eula.html\">terms of use of the product<\/a> , they are not implementation services. In this case, you can contact us. <a href=\"https:\/\/www.laberitcloud.com\/200520\/services-1.html\">See the services here<\/a> .<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1731fd8 elementor-widget elementor-widget-heading\" data-id=\"1731fd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">CONDITIONS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4dbb95e elementor-widget elementor-widget-text-editor\" data-id=\"4dbb95e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Access to professional and responsive support is essential when it comes to solutions and applications: our solutions are supported by Microsoft Dynamics 365 partners, and we support our partners when needed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8386b6a elementor-widget elementor-widget-heading\" data-id=\"8386b6a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PRODUCTS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b500a06 elementor-widget elementor-widget-text-editor\" data-id=\"b500a06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u00e3berit has a wide range of active licenses around the world. To handle that number of customers, we have a partner-only model, which means our solutions are delivered and supported by Microsoft Dynamics partners. As an end user, you should always contact your Microsoft Dynamics partner if you need technical support for one of our solutions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba8d279 elementor-widget elementor-widget-heading\" data-id=\"ba8d279\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PARTNER SUPPORT<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27f3c43 elementor-widget elementor-widget-text-editor\" data-id=\"27f3c43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u00e3berit provides written and telephone support to all our partners. <a href=\"mailto:comunicaciones@laberit.com\">Contact for authorized partners<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2794a6f elementor-widget elementor-widget-heading\" data-id=\"2794a6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">TROUBLESHOOTING<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-552ba57 elementor-widget elementor-widget-text-editor\" data-id=\"552ba57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Support for incidents in L\u00e3berit products will be carried out through the HelpDesk platform: <a href=\"https:\/\/servicedesk.laberit.com\/\">https:\/\/servicedesk.laberit.com\/<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8e2239 elementor-widget elementor-widget-heading\" data-id=\"c8e2239\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PHONE SUPPORT<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6c48c9 elementor-widget elementor-widget-text-editor\" data-id=\"b6c48c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Telephone:<\/strong> +34 9020070731.<\/p><p> <strong>Hours:<\/strong> Monday to Friday from 9 a.m. to 7 p.m.<\/p><p><strong>Meal hours from:<\/strong> 2 to 3 pm<\/p><p><strong>Response time:<\/strong> 2 hours<\/p><p><strong>Maximum resolution time:<\/strong> 72 hours<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-2ffea84 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ffea84\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-26445c0\" data-id=\"26445c0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-eb3327e elementor-section-full_width elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"eb3327e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;sticky&quot;:&quot;bottom&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-47dcd92\" data-id=\"47dcd92\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1dee396 elementor-widget elementor-widget-html\" data-id=\"1dee396\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script src=\"https:\/\/ajax.googleapis.com\/ajax\/libs\/jquery\/2.1.1\/jquery.min.js\"><\/script><link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.0.0\/css\/all.min.css\" integrity=\"sha512-9usAa10IRO0HhonpyAIVpjrylPvoDwiPUiKdWk5t3PyolY1cOd4DSE0Ga+ri4AuTroPR5aQvXU9xC6qOPnzFeg==\" crossorigin=\"anonymous\" referrerpolicy=\"no-referrer\" \/><div class=\"contenedor-chat\"><div class=\"tarjeta is-hidden\"><iframe class=\"chat-bot-box\" src=\"https:\/\/powerva.microsoft.com\/webchat\/bots\/26619b71-d559-4040-ae04-bdaaf6f4d712\" frameborder=\"0\"><\/iframe><a href=\"#\" class=\"btn\"><\/a><\/div><\/div><script>$tar=$('.tarjeta');\n$a=$('.btn');\n$p=$('.chat-bot-box');\n$i = '<i class=\"fa-solid fa-circle-xmark\"><\/i>';\nvar isHidden=true;\n\n$a.click(function(e){\n  if(isHidden){\n    $tar.removeClass().addClass('tarjeta not-hidden');\n    $p.css('display','inherit');\n    isHidden=false;\n    $a.html($i);\n  } else {\n    $tar.removeClass().addClass('tarjeta is-hidden');\n    $a.html('');\n    $p.css('display','none');\n    isHidden=true;\n  }\n  e.preventDefault();\n});\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bcc8afc\" data-id=\"bcc8afc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SUPPORT \/ SUPPORT EN content The support services of the cloud products are subject to the terms of use of the product , they are not implementation services. In this case, you can contact us. See the services here . CONDITIONS Access to professional and responsive support is essential when it comes to solutions and [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-18383","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contents Online support - L\u00e3berit<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.laberit.com\/en\/contents-online-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contents Online support - L\u00e3berit\" \/>\n<meta property=\"og:description\" content=\"SUPPORT \/ SUPPORT EN content The support services of the cloud products are subject to the terms of use of the product , they are not implementation services. In this case, you can contact us. See the services here . CONDITIONS Access to professional and responsive support is essential when it comes to solutions and [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.laberit.com\/en\/contents-online-support\/\" \/>\n<meta property=\"og:site_name\" content=\"L\u00e3berit\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-29T09:36:28+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.laberit.com\\\/en\\\/contents-online-support\\\/\",\"url\":\"https:\\\/\\\/www.laberit.com\\\/en\\\/contents-online-support\\\/\",\"name\":\"Contents Online support - L\u00e3berit\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.laberit.com\\\/en\\\/#website\"},\"datePublished\":\"2022-04-22T09:48:25+00:00\",\"dateModified\":\"2022-06-29T09:36:28+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.laberit.com\\\/en\\\/contents-online-support\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.laberit.com\\\/en\\\/contents-online-support\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.laberit.com\\\/en\\\/contents-online-support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.laberit.com\\\/en\\\/home-nueva\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Contents Online support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.laberit.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.laberit.com\\\/en\\\/\",\"name\":\"L\u00e3berit\",\"description\":\"Consultor\u00eda, desarrollo y mantenimiento TI\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.laberit.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Contents Online support - L\u00e3berit","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.laberit.com\/en\/contents-online-support\/","og_locale":"en_US","og_type":"article","og_title":"Contents Online support - L\u00e3berit","og_description":"SUPPORT \/ SUPPORT EN content The support services of the cloud products are subject to the terms of use of the product , they are not implementation services. In this case, you can contact us. See the services here . CONDITIONS Access to professional and responsive support is essential when it comes to solutions and [&hellip;]","og_url":"https:\/\/www.laberit.com\/en\/contents-online-support\/","og_site_name":"L\u00e3berit","article_modified_time":"2022-06-29T09:36:28+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.laberit.com\/en\/contents-online-support\/","url":"https:\/\/www.laberit.com\/en\/contents-online-support\/","name":"Contents Online support - L\u00e3berit","isPartOf":{"@id":"https:\/\/www.laberit.com\/en\/#website"},"datePublished":"2022-04-22T09:48:25+00:00","dateModified":"2022-06-29T09:36:28+00:00","breadcrumb":{"@id":"https:\/\/www.laberit.com\/en\/contents-online-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.laberit.com\/en\/contents-online-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.laberit.com\/en\/contents-online-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.laberit.com\/en\/home-nueva\/"},{"@type":"ListItem","position":2,"name":"Contents Online support"}]},{"@type":"WebSite","@id":"https:\/\/www.laberit.com\/en\/#website","url":"https:\/\/www.laberit.com\/en\/","name":"L\u00e3berit","description":"Consultor\u00eda, desarrollo y mantenimiento TI","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.laberit.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.laberit.com\/en\/wp-json\/wp\/v2\/pages\/18383","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.laberit.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.laberit.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.laberit.com\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.laberit.com\/en\/wp-json\/wp\/v2\/comments?post=18383"}],"version-history":[{"count":6,"href":"https:\/\/www.laberit.com\/en\/wp-json\/wp\/v2\/pages\/18383\/revisions"}],"predecessor-version":[{"id":19333,"href":"https:\/\/www.laberit.com\/en\/wp-json\/wp\/v2\/pages\/18383\/revisions\/19333"}],"wp:attachment":[{"href":"https:\/\/www.laberit.com\/en\/wp-json\/wp\/v2\/media?parent=18383"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}