Recurso 1

CRM

Microsoft Dynamics 365 Sales

CRM

CRM It is the solution that offers you all the agility necessary to delight your customers. With Microsoft Dynamics 365 for Sales, you'll have at your fingertips the only portfolio of intelligent business applications that enable operational excellence and create more engaging customer experiences.

Help sellers increase sales efficiency, make smarter sales decisions, and close more deals with Dynamics 365 and Office 365. Drive brand affinity and customer loyalty with Dynamics 365 Customer Service. Give your teams optimized data and unified technology that enables them to deliver seamless and optimized experiences. Convert potential customers into business relationships, applying Marketing Automation.
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Omnichannel

The aim is to maintain a lasting relationship with customers that can be adapted to the medium that best suits. This will help improve the customer experience, which will be highly beneficial for any business.

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Campaign automation

The most relevant examples of automation are lead nurturing (chains of emails that are sent automatically after site visitors carry out a specific action) and lead scoring or lead qualification, a procedure by which leads are evaluated. In which phase of the purchase process is each lead that appears in the company’s database.

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Multichannel

This concept has been present in our lives for years. The customer relationship strategy is about doing it from all the channels in which the company is present. For example, responding to any incoming query through any of the channels that the company has enabled (social networks, telephone, email or physical store…).

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Online and offline business processes

The objective is to make it easier for commercial teams to collect lead data, manage online customer wish lists, collect attributes about products that interest buyers, as well as manage abandoned carts, reservations and other processes. intermediates for sale.

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RELATED SOLUTIONS

CRM News

Digitize and streamline business processes with high-performance business process management (BPM) tools, such as case management tools.

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