Ensure consistency and reliability of operations by predicting, detecting and resolving issues before customers even know they exist.
Provide customers with exceptional service experiences, while optimizing costs and resources by dispatching technicians when and where they are most needed.
It ensures customer trust and loyalty by giving technicians and service managers the tools and information they need to solve problems the first time.
It provides a unique interface to ensure the efficiency of agents and technicians. Work orders are collected from channels such as email, phone, chat, and device telemetry.
At Lãberit we put all our knowledge at your service. Technicians, professionals and experts create specialized content every week to keep you up to date with the latest technology.
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By Aitor Pilán de Miguel, DirCom of Lãberit
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By Esteban Anguita, Marketing Director at Lãberit
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Digitize and streamline business processes with high-performance business process management (BPM) tools, such as case management tools.
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