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CRM

Microsoft Dynamics 365 Remote Assist – Active Work

CRM

Remote Assist – Active Work,collaborate from any location

Give frontline workers the resources they need to solve problems in real time with Dynamics 365 Remote Assist on HoloLens, Android or IOS devices. The management of equipment maintenance and conservation equipments or facilities, require more knowledge every day, this can be done with the help of technical content guides more specific every day, but also with the remote assistance from our mobile devices presenting how to solve an incident remotely. With Remote Assist you can complete the management capabilities of work teams by providing information and training through mobile devices, in repair and maintenance work.
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SOLVES PROBLEMS IN REAL TIME

Share what you see with remote experts in real time and get the help you need while keeping your hands free with HoloLens, mobile devices with Dynamics 365 Remote Assist for mobile devices. Enable experts to share their knowledge effectively from anywhere in the world.

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MAKE CRITICAL INFORMATION VISIBLE

Leverage Dynamics 365 Field Service information or collect resource information and integrate it with Microsoft Power Platform or other business applications.

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TRIGGERS AN AUTOMATIC INCIDENT

Lãberit has developed an ideal complement to activate breakdowns in machines, activating a work order, assigning the data of the machine, its location and the rest of the context data for repair, and making it possible to open a Whatsapps channel with the operator at the machine to help in the process of repairing or stopping the incident. This solution, called Active Work, can help with resolution times from any location.

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EXAMINE THE SITE WITHOUT PHYSICALLY MOVING

Avoid unnecessary travel and reduce costs and potential delays with remote inspections via video, screenshots and annotations made on mobile devices.

eBOOKS AND OWN RELATED BIBLIOGRAPHY CONFORMATION

At Lãberit we put all our knowledge at your service. Technicians, professionals and experts create specialized content every week to keep you up to date with the latest technology.

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